Demonstrates self-awareness – Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Instills trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. Customer focus – Building strong customer relationships and delivering customer-centric solutions. * Demonstrated ability to speak and write in English. * Intermediate to advanced knowledge of MS Office, primarily Outlook. * Must have a reliable computer and high-speed internet connection. * Minimum 1 year of call centre experience preferred. * Minimum college diploma from a business-related program. * Maintain and support ongoing relations amongst internal customers, colleagues and co-workers. * Maintain general knowledge and understanding of all products and services. * Conduct outbound calls and emails to customers to book and confirm appointments at triOS College. * Book customers into interviews/meetings/information sessions with the Admissions team. * Work with the Admissions team, confirming availability of the Education Consultant. * Procure information from inbound callers in the Customer Contact & Contact Management systems for ongoing customer contact. * Answer/manage calls from new customers interested in pursuing career training at triOS College. is actively seeking a Call Centre Representative Contractor to join our Admissions team. Call Centre Representative Contractor full time triOS College Business Technology Healthcare Inc.
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